Privacy Policy - Easy Final Projects

1. Types of Data We Collect

We collect personal information including name, email, phone number, and payment details necessary for order processing and delivery of academic projects. The specific types of data we collect are:

Personal Information

• Full name
• Email address
• Phone number
• Billing address
• Academic level/course information

Payment Information

• Credit/Debit card details (encrypted)
• Payment method preferences
• Transaction history
• Billing information
• Payment gateway data

Technical Data

• IP address
• Session information

Usage Analytics

• Pages visited
• Time spent on site
• Click patterns
• Search queries
• Download history
• User preferences

2. How We Collect Your Data

Direct Collection

Registration Forms: When you create an account
Checkout Process: During payment and order placement
Contact Forms: When you reach out for support
Reviews & Feedback: When you rate or comment
Profile Updates: When you modify account settings

Indirect Collection

Cookies & Tracking: Website usage and preferences
Analytics Tools: Google Analytics, heatmaps
Server Logs: Technical data and access patterns
Third-party Services: Payment processors, CDNs
Social Media: If you connect social accounts
Referral Sources: How you found our website

3. How We Use Your Data

Order Fulfillment & Delivery

• Processing and completing your academic project orders
• Sending digital products via email or download links
• Managing your account and purchase history
• Providing order confirmations and delivery notifications

Customer Service & Support

• Responding to your inquiries and support requests
• Troubleshooting technical issues with downloads
• Providing personalized recommendations
• Handling refund and return requests

Marketing & Communications

• Sending newsletters about new academic projects
• Promotional offers and discounts (with consent)
• Educational content and study resources
• Survey invitations and feedback requests

Legal & Security

• Compliance with Indian IT Rules 2011 and other regulations
• Fraud prevention and security monitoring
• Enforcing our Terms and Conditions
• Responding to legal requests and investigations

4. Data Sharing with Third Parties

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Service Providers We Share With:

Payment Processors: Cashfree for secure transactions
Analytics Services: Google Analytics for website optimization
Email Services: For order confirmations and support
CDN Services: For faster content delivery

Legal Requirements:

• Court orders or legal proceedings
• Government investigations
• Regulatory compliance requirements
• Protection of our rights and property
• Prevention of fraud or illegal activities

5. Data Security Measures

Encryption

256-bit SSL encryption for data transmission

Secure Storage

Protected servers with regular security audits

Access Control

Limited access on need-to-know basis

Additional Security Practices:

• Regular security updates and patches
• Multi-factor authentication for admin access
• Automated backup systems
• Intrusion detection monitoring

• Employee security training
• Data breach response procedures
• Regular vulnerability assessments
• Secure payment gateway integration

6. Cookie Policy

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

Essential Cookies

Required for website functionality:

• Session management
• Shopping cart functionality
• Security features
• User authentication

Analytics Cookies

Help us understand website usage:

• Page views and user behavior
• Popular content identification
• Website performance optimization
• Google Analytics data

Cookie Management

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality. Analytics cookies can be disabled without impacting your ability to use our services.

7. Data Retention Policy

Account Data

Retention: Until account deletion

• Profile information
• Preferences and settings
• Communication history

Transaction Data

Retention: 7 years (tax compliance)

• Purchase history
• Payment information
• Invoice records

Analytics Data

Retention: 26 months (Google Analytics)

• Website usage patterns
• Anonymized behavioral data
• Performance metrics

Automatic Deletion Schedule:

• Inactive accounts (3+ years): Anonymized or deleted with 90-day notice
• Marketing data: Removed upon unsubscribe request
• Support tickets: Archived after 2 years, deleted after 5 years
• Server logs: Automatically purged after 90 days