Return & Refund Policy

Understanding our refund policy for digital academic projects

Last Updated: August 27, 2025

Important: Digital Products Policy

Due to the digital nature of our academic projects, all sales are final. Refunds may be considered within 24 hours of purchase only in cases of technical delivery issues or incorrect product received.

1. Policy Overview

This Return and Refund Policy outlines the terms and conditions for requesting refunds on digital academic projects purchased from Easy Final Projects. Since our products are digital in nature and instantly accessible upon purchase, our refund policy is necessarily restrictive to prevent abuse while ensuring fair treatment of legitimate issues.

Digital Products

Instant delivery via email or download links

24-Hour Window

Limited time for refund requests

No Returns

Digital products cannot be returned

2. Refund Eligibility Criteria

Refunds are considered only under exceptional circumstances and must meet strict criteria due to the digital nature of our products.

Eligible for Refund Consideration

Technical Issues
  • • Download links not working or expired
  • • Corrupted files that cannot be opened
  • • Missing files from the project package
  • • Incorrect file formats delivered
Order Issues
  • • Wrong project delivered (different from ordered)
  • • Duplicate charges for the same project
  • • Project significantly different from description
  • • Major technical specifications mismatch

NOT Eligible for Refund

User-Related Issues
  • • Change of mind after purchase
  • • Project doesn't match personal expectations
  • • Difficulty understanding the code/content
  • • Need for different programming language
  • • Academic requirements changed
Technical Compatibility
  • • Compatibility issues with your system
  • • Need for additional software/tools
  • • Project complexity too high/low
  • • Missing prerequisite knowledge
  • • Academic integrity concerns

3. No-Refund Policy Statement

All Sales Are Final

Due to the instantaneous and digital nature of our academic projects, all purchases are considered final upon successful delivery.

Instant Access

Projects are immediately available after payment

Digital Nature

Cannot be returned like physical products

Intellectual Property

Knowledge and code cannot be "unlearned"

4. Exceptional Circumstances

In rare cases, we may consider refunds under exceptional circumstances. Each case is evaluated individually based on the following criteria:

Technical Delivery Failures

  • • Server errors preventing download
  • • Email delivery failures (despite correct address)
  • • Broken or malformed download links
  • • File corruption during server upload
  • • Missing essential project components
  • • Incomplete file packages
  • • Wrong file formats (when specific format ordered)
  • • Expired access credentials

Significant Content Discrepancies

Must be reported within 24 hours with evidence:

  • • Project completely different from detailed description
  • • Major programming language mismatch (e.g., ordered Python, received Java)
  • • Wrong project category (e.g., ordered ML project, received web project)
  • • Missing core functionality as described in project specifications

Payment Processing Errors

  • • Duplicate charges for the same transaction
  • • Charged for a project but no download access provided
  • • Payment gateway errors resulting in overcharging
  • • Currency conversion errors significantly affecting the price

Important: Screenshots, error messages, or other documentation must be provided to support refund claims. All exceptional circumstances are subject to our technical team's verification.

5. Refund Request Process

If you believe your case qualifies for a refund under our exceptional circumstances policy, follow these steps:

1

Contact Support Immediately

Email us at refunds@easyfinalprojects.com within 24 hours of purchase

Include: Order number, registered email, detailed problem description, and supporting screenshots/documentation
2

Provide Required Documentation

Submit all relevant evidence to support your refund claim

Documents needed: Purchase receipt, error screenshots, email delivery failures, file corruption evidence
3

Technical Review Process

Our technical team will verify the reported issues

Timeline: 2-5 business days for investigation and decision
4

Decision & Processing

You'll receive email notification of the refund decision

If approved: Refund processed within 5-10 business days to original payment method

6. Refund Request Timeframe

24-Hour Window

Critical timeframe for refund eligibility

Why 24 Hours?

  • Digital nature: Instant access to intellectual property
  • Abuse prevention: Prevents "use and return" scenarios
  • Fair assessment: Sufficient time to identify genuine issues
  • Technical problems: Most delivery issues apparent immediately

Timeline Breakdown

Purchase completion: Hour 0
Refund window closes: Hour 24
Decision timeline: 2-5 days
Refund processing: 5-10 days

7. Refund Methods

Approved refunds are processed using the same method as the original payment. Alternative refund methods may be considered in specific circumstances.

Primary Refund Methods

  • Credit/Debit Cards: 5-10 business days to reflect
  • Net Banking: Direct bank account credit
  • UPI Payments: Instant to UPI ID used
  • Digital Wallets: Credited to original wallet

Note: Refund timeline depends on your bank/payment provider's processing time

Alternative Options

  • Store Credit: Faster processing, no expiry
  • Project Exchange: Swap for different project
  • Account Balance: For future purchases
  • Bank Transfer: For payment method issues

Benefit: Store credit and exchanges are processed within 24-48 hours

Processing Fees

Payment gateway charges (typically 2-3% of transaction amount) may be deducted from approved refunds. This covers non-refundable processing fees charged by banks and payment providers.

8. Non-Refundable Items

Items Strictly Non-Refundable

Customized Projects
  • • Projects modified per your specifications
  • • Custom programming language implementations
  • • Personalized project requirements
  • • Bespoke academic content
Bulk/Package Purchases
  • • Multi-project bundle deals
  • • Discounted package offerings
  • • Semester-long project collections
  • • Wholesale academic project purchases
Promotional Purchases
  • • Flash sale and limited-time offers
  • • Coupon code discounted purchases
  • • Special event promotional items
  • • Student discount program purchases
Subscription Services
  • • Monthly project access plans
  • • Premium membership benefits
  • • Recurring payment services
  • • Extended download privileges

Important: These categories are clearly marked during the purchase process. By completing the purchase, you acknowledge and accept the non-refundable nature of these items.

9. Refund Support Contact

Refund Support Team

Available to assist with refund-related queries

Direct Contact
refunds@easyfinalprojects.com
Primary refund support email
+91 72191 83128
For urgent refund matters only
Response Times
Initial response: Within 6 hours
Technical review: 2-5 business days
Final decision: Within 7 days
Refund processing: 5-10 business days
Required Information for Refund Requests
  • • Order number and transaction ID
  • • Registered email address
  • • Purchase date and amount
  • • Detailed problem description
  • • Supporting screenshots/documents
  • • Preferred refund method